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Canon ipf605 Printhead Error

mwhirt
Apprentice

I work at a school distrcit that uses the ipf605 printer.  It has been reliable, but all of the sudden I got an error message and a prompt to replace the printhead.  So I tried to run through various restart methods and to no avail.  So I ended up replacing the printhead with a brand new one, but the message will not reset or go away.  I cannot get the printer past the replace printhead message.  I did restart in S mode, but it still will not get past the message.

 

Any thoughts or suggestions?

Thank you!

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

For assistance with this error, please call our phone support group at 1-800-423-2366, Monday - Friday 8:00 a.m. - 8:00 p.m. ET (excluding holidays).

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