08-03-2020 09:51 AM
I own 2 Canon iP8720 printers and own a stationery business. This means that I am constantly printing the same designs over and over again so I know when something is printing different and I know how the colors should look.
My one printer is printing dark + muddy. When I print them on my 2nd printer the colors are printing perfectly fine as they should be.
I can't figure out why one printer is printing the colors so awful. I have used the same settings as the 2nd printer that works and it still prints differently.
Any help or advice would be greatly appreciated, thanks so much in advance!
08-07-2020 06:01 PM
Hello.
There may be an issue with the nozzles on that one printer. Visit THIS LINK for details on how to print a nozzle check pattern. If the colors come out incorrectly, try performing 1-2 cleanings or deep cleanings to see if this improves the output.
If the issue persists, please provide us with a picture/scan of your latest nozzle check print from the erroneous printer.
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.