TS704 cd print error

[arbroath]

I set up my printer to print onto cds, and I have checked the procedure a dozen times, but it gives me an error code, telling me that that I must pull out the paper returing tray fully! In the procedure, it tells me to push the paper returning tray in fully, then, when prompted, push in the tray holding the cd and match up the arrows! If I pull out the paper returning tray I can't place the multi purpose tray! Can anyone help, as I emailed Canon, but they have not responded!

[arbroath]

The error I get is support code 1259

[Porcha]

Hi,

Welcome to The Canon Forums, and thank you for your inquiry!

We appreciate your participation, however, we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, to go: https://global.canon and select your country or region for your support needs.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

[shadowsports]

Quick google search.

From the Canon KB:

https://ugp01.c-ij.com/ij/webmanual/ErrorCode/TS700%20series/EN/ERR/1259.html

[arbroath]

So then how do I print on to my CD? I can't print my CD with the paper output tray extended!