01-13-2021 08:22 PM
I'm having no others issues with this printer other than it simply will not print anything. It shows there is plenty of ink, wireless connection is at 100%, and there are no errors. It just stopped printing halfway through a document and never laid down any more ink thereafter. I've tried cleaning (and deep cleaning) the heads, resetting the printer, and printing from my mac, pc and ios devices. They all send the print jobs and the printer starts like clockwork. It pulls the paper, you can hear the print heads moving back and forth, but no ink whatsoever. Do I need to replace the print head on this thing or is there something else that I haven't tried?
Thank you.
01-31-2021 11:19 PM
It's been 18 days since I posted this question and I haven't received any response. Are these any Canon representatives on this forum?
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.