Canon TR4520 Post and Reply Deleted??????????

[ccorleyjd]

I posted a message about my 4520 and got an email that I had a reply from "Tiffany" but when I click on the link it says I don't have authorization to view the reply. My original message is gone.  Please advise.

[Danny]

Hi, ccorleyjd!  It looks like we might have accidentally deleted the post Tiffany replied to and that's why you were unable to access it.  We've restored the thread in question and you can find it right HERE.

Hope this helps!

[ccorleyjd]

Oh snap.  So her answer was a slam at me for asking a question about a failed printer?  How is that helpful??  What was wrong with my question?  I asked a question similar to several others that I read. . .?????

And still, I have no answer to how I can fix the problem or keep it from recurring!!!!