Canon needs to be aware that in their documentation for setting up a new printer, the link that Canon directs you to ij.start.canon/connect redirects you to a scam site that is a variation on that URL: ij.start-canon. This is NOT an official Canon site. Unfortunately, it is very misleading when you are trying to set up a new printer and asks you to register and pay a small amount - in my case $4 - for a year of service. This sounded necessary when I just did my new printer - but after registering, it became clear that this was NOT Canon. I have tried to delete my account, but they don't reply.
This issue seems to have been going on for several years and Canon has not addressed the problem - the link they tell you to go to is still being hijacked and consumers need to be aware that they are directed to a site that is NOT affiliated with Canon.
They even have a place in their contact info that says "Tech Support Fraud/Scam Prevention - Canon Printer Driver ij.start.canon" - correct URL but it leads to https://ij.start-canon.com/tech-support-fraud-scam-prevention/
I also think that Canon should help consumers to get their accounts with this fraudulent company deleted, and reimburse us for any expenses that were incurred thinking we were going to a legit Canon site.
Do better Canon!
