Hi Skates79,
Please make sure that the installed ink tanks are correct and full of ink. The correct order is:
CLI-251M Magenta
CLI-251BK Black
CLI-251Y Yellow
PGI-250PBK Black
CLI-251C Cyan
Next, a test of your PIXMA iX6820 should be performed. The Nozzle Check pattern shows if each print head nozzle is operating properly. Please perform the following steps to print a Nozzle Check pattern:
1. Turn the printer on and make sure paper is loaded into the sheet feeder.
2. On your printer, press and hold the RESUME button until the printer light blinks twice. When you release the button, the Nozzle Check pattern will be printed.
3. After the Nozzle Check pattern is printed, compare the results to he example that has been attached to the bottom of this post.
If colors are missing, please make sure that all of the ink tanks are full and then perform a few printhead cleanings.
To perform a printhead cleaning, please lease press and hold the RESUME/CANCEL button, then release the button when the POWER lamp flashes white 1 time.
