01-24-2022 05:41 PM
My printer ink is new, off brand ink ordered from Amazon a few months ago. I installed the ink, but when I print anything in black or color, nearly half of the page is not printed or the printer spits out a blank sheet with zero ink on the paper. This printer is less than one year old so far, and it only started having this printing problem recently. I cleaned it several times but still does not print well. Also another problem I noticed last week, it was printing double letters- two letters very close next to each other.
01-25-2022 09:28 AM
Greetings,
Does "recently" mean after you replaced the ink with "off brand (non OEM) inks?
"Double letter" printing is often the result of a dirty timing strip. Use this article for reference:
Canon Knowledge Base - Cleaning the encoder (timing) strip - MX420
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.