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Canon Pixma MX922 wireless scanning but not printing

tulls
Apprentice

My Pixma MX922 had been working great for wireless printing from my Windows 7 PC, and then suddenly a few hours later when trying to print again I got a "Printer Not Responding" error.  I can scan from the same PC but cannot print.  I have tried turning the printer off/on as well as unplugging the printer without success.  I tried to reinstall drivers, but it says it can't find the printer on my network even though I can scan from it.

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

A recent update to any firewall or anti-spyware programs may be causing this issue.  Temporarily disable this software to see if you can communicate with the printer.

 

If you continue to have difficulties, find more help at Contact Us.

 

 

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