Canon Pixma MX330 error code 5B00
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12-13-2012 04:34 PM
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12-18-2012 12:30 PM
Hello Terry.
To try and resolve this issue, please unplug the power from the unit for about 25-30 minutes. Once this time frame has passed, plug the unit in directly to a wall outlet to see if the printer will power on.
If the issue persists, please contact our support group using the "Contact Us" link below for additional options.
This didn't answer your question or issue? Find more help at Contact Us.
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04-24-2013 07:43 AM
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06-02-2017 07:33 PM
I have turned off the printer for over 30 min and the problem 5B00 persists. Any idea?
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06-02-2017 07:43 PM
Hi latinroger,
Since the error remains, please reach out to our support team by Email at http://Canon.us/SupportCF and they'll be happy to further assist.
Thanks!
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