02-12-2017 06:00 PM
For background, I've had this printer for a while, no major issues. Recently there's the E03 error, which I know is for a paper jam, so I tried the cardboard trick and nothing came out. Now there's this whirring sound when I turn it on or off, but everything else seems to be fine. When I opened the printer where the ink cartridges are, they didn't move, and the P02 error was shown. But if I put it back down, it returns to the E03 error. I'm thinking something might be stuck where I can't reach? I recorded a video of it, here. https://www.youtube.com/watch?v=Uw6sMJpu8V4
02-13-2017 07:04 AM
Hi gaby95,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
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