04-28-2021 01:02 AM - last edited on 04-28-2021 08:08 AM by Danny
Hi,
My Canon Pixma MG5220 Printer for my mac is printing fine but not scanning. I recently updated the OS to Catalina v.10.15.6 which may be the problem. Support would be much apprectiated.
05-19-2021 12:09 PM
Hello,
Since you updated, I recommend installing the printer and scanner driver for OS Catalina. Please click the links below to download the files. After they are downloaded, run the installer for each file and then go to printers and scanners and add your printer back to Mac.
Printer driver: mcpd-mac-mg5500-16_40_1_0-ea21_3.dmg
Scanner Driver: misd-mac-ijscanner13f-4_1_3-ea21_3.dmg
IJ Scan Utility 2: misu-mac-2_3_8-ea21_3.dmg
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