The printer gives me an error message saying, "Support 5B00 A Printer Error has occurred. See the manual and contact the service center. The Green light and the alarm light alternately blink.
I changed both cartridges. I even tried to clean the print head/cartridge area with isopropyl rubbing alcohol.
I'm still getting this same error message. What can I do?
What can I do?
When I checked the manual,
This error typically indicates the Waste Ink Collection Pad is full. This is not a user replaceable part. If you have a printer repair shop nearby you can investigate repair. If you do not, the cost to repair, and ship will exceed the replacement cost. My recommendation: its time for a new printer.
Bay Area - CA
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12/05/2023: New firmware updates are available.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.