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Canon Pixma MG2420,does't scan but prints shows error 5,156,99. HELP .....

grawhale
Apprentice

I have an All in one printer/copier/scanner ( Canon Pixma MG2420 ) and i recently recieved a problem on it that I have never seen before...

I was scanning for about 30 minutes when all of a sudden this pop up stated that the printer is in use, when it wasn't and or the USB is disconnected (error 5,156,69 ) 

I tried to waite a day, maybe it was over heated, but nothing happened the next day either. This got me stumped??? 

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