01-23-2014 11:53 PM - edited 01-23-2014 11:55 PM
So I got this Printer for Christmas and I've been trying to set it up but it fails to detect the printer being plugged in but it shows up under unknown devices... So I don't know what to do any help would be great.
My specs:
Windows 8 x64
AMD 8 Core 5.0Ghz processor
16gb ram
nvidia titan graphics card
1 1tb hdd & 2 500gb hdd's
corsair 1200w psu
02-14-2014 02:17 PM - edited 02-14-2014 02:21 PM
Hello!
Please make sure the printer is connected directly to the computer instead of it going through a USB hub or the like. If the issue persists, please try downloading the updated printer driver from the following website:
If the issue remains, we'll need a little more information to determine what may be occurring. Please reach out to our award-winning technical support team at http://bit.ly/Phone_Support.
Thanks!
02-14-2014 08:42 PM
did you have issues installing the software?
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