05-20-2017 08:51 AM - edited 05-20-2017 08:54 AM
My daughter gave me her rarely used Pixma MG 2120 printer. I mainly want to use it for scanning photos. Unfortunately this printer has no installation cd's or paperwork.
I have Windows 10 and need to find out if this printer is compatible with my Windows 10 and if so, where do I go to download the drivers for Pixma MG 2120.
Thank you in advance to anyone who can help answer my questions.
Solved! Go to Solution.
05-24-2017 04:09 AM
Hi again Loreece,
I will be glad to further assist you. The scanning software is also available for download. It can be found when you click HERE. Under the software tab you will need to download and install the file "MP Navigator EX Ver. 5.0.2 (Windows 10/10 x64/8.1/8.1 x64/8/8 x64/7/7 x64/Vista/Vista64/XP)". The MP Naviagor is the scanning software for your unit.
If you continue to have difficulties, please contact our support group using the following link:
http://Canon.us/ContactLI
05-20-2017 10:48 AM
Hi Loreece!
Thanks for reaching out, we're happy to help!
You can get the most up-to-date software from the Canon USA site HERE.
Once you have the software installed, if you have any questions or help, you'll want to reach out to our US-based support team. They're available during the week from 10am to 10pm (ET) at 1-800-OK-CANON (800-652-2666).
We hope this helps!
05-23-2017 02:34 PM
Hello, thank you for your help. Got the printer driver downloaded. Where do I go to download capability to scan? Thats mainly what I plan to use this printer for is for scanning.
Thank you again for posting the link for the driver.
05-24-2017 04:09 AM
Hi again Loreece,
I will be glad to further assist you. The scanning software is also available for download. It can be found when you click HERE. Under the software tab you will need to download and install the file "MP Navigator EX Ver. 5.0.2 (Windows 10/10 x64/8.1/8.1 x64/8/8 x64/7/7 x64/Vista/Vista64/XP)". The MP Naviagor is the scanning software for your unit.
If you continue to have difficulties, please contact our support group using the following link:
http://Canon.us/ContactLI
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