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Canon Pixma G7020 says offline

cernicalo
Apprentice

Hello everyone. I need help badly. This problem is really frustrating. I have a Canon Pixma G7020 printer. It was working fine until a couple of days ago. When I try to print something, I get a message that says the printer is offline. I have tried downloading the driver several times to try to correct the problem. When I get to print a test page, the printer will print the test page, but when I try to print a document, then I get the printer is offline message. I have tried with the ethernet (wired) set up, and also the wifi set up and get the same results. I really like this printer except for this. I have seen that others have had this problem as well. What did you do to correct this? Please help!!!

Thanks.

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