10-27-2013 05:26 PM
Canon PIXMA MP830 not printing. Nozzle check done, printed 6 bands, but afterwards still cannot make a black and white copy. Help?
11-07-2013 04:16 PM
Hi Jhtdfran1978,
When printing the nozzle check pattern, you should see a grid of black at the top of the page above the bands of color. If this grid is missing, and it does not appear after several deep cleanings, then the printhead is likely clogged or damaged. I recommend contacting us for your service options.
05-06-2014 06:23 PM
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.