Canon PIXMA MG3620 is cutting off edges when printing

[rebmo]

Hi, my Canon PIXMA MG3620 is cutting off the edges to the left and on top when printing at "default". When I tried selecting "fit to printable area," it makes the content on the page larger. I'm printing out patterns, so they must be the exact size. Please help. 

[ArthurJ]

Hi,

So we can best assist you, please let us know what version of Windows or MacOS your computer is running. Also, let us know if this issue happens with any other prints like documents or pictures. 

We look forward to your reply. 

[rebmo]

Hi Arthur,

I'm on a Mac OS. I'm running Chrome and printing from the Chrome browser. This also happens when I'm printing shipping labels. I was able to download as a pdf and print it from Adobe, which seemed to work. So my thought is that this is a Mac/Chrome issue. This issue has been occurring for approximately 6 months.

[missling]

I have the same issue. I have MacOS 13.1

[missling]

I have the same issue! I have MacOS 13.1

Can a product expert please reach out to me for assistance?

[ArthurJ]

Hi,

Please let us know what you are trying to print and what program you are printing from. 

We look forward to your reply.