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Canon PIXMA MG2540S does not print yelllow

Odillo_1984
Apprentice

Hello. Our printer MG2540s just suddenly stopped printing with the color yellow. When I print a yellow image, it turns light pink.

The confusing part is, when I do maintenance and a nozzle check, it can print the color yellow but only for the a single line. there are two rows of yellow but it's only printing the bottom part. Can you please help me fix this?

3 REPLIES 3

jrhoffman75
Legend
Legend

Run a cleaning cycle and see if that corrects the problem. May need to also run a deep cleaning cycle.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Odillo_1984
Apprentice

both cleaning and deep cleaning did not solve the issue

Could be a clogged print head. Nothing to lose by trying one of the cleaning methods available on You Tube. 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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