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Canon PIXMA MG2540S does not print yelllow

Odillo_1984
Apprentice

Hello. Our printer MG2540s just suddenly stopped printing with the color yellow. When I print a yellow image, it turns light pink.

The confusing part is, when I do maintenance and a nozzle check, it can print the color yellow but only for the a single line. there are two rows of yellow but it's only printing the bottom part. Can you please help me fix this?

3 REPLIES 3

jrhoffman75
Legend
Legend

Run a cleaning cycle and see if that corrects the problem. May need to also run a deep cleaning cycle.

John Hoffman
Conway, NH

R6 Mark III, M200 (converted to infrared), RF lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Odillo_1984
Apprentice

both cleaning and deep cleaning did not solve the issue

Could be a clogged print head. Nothing to lose by trying one of the cleaning methods available on You Tube. 

John Hoffman
Conway, NH

R6 Mark III, M200 (converted to infrared), RF lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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