Canon PIXMA G7050 cannot communicate to scanner on Mac

[Jeev121]

IJust bought a new printer can print easily via airprint via the mac printing app. On my previous Canon MX925 I was able to scan from here as well. Not so on the G7050. So i downloaded the scan utility application, however, when i open the IJ Scan Utility Lite application i get the error box showing that it cannot communicate with the scanner.

My OS is macOS Catalina v10.15.7

Completley lost as what to try next?

[Mixen]

I have exactly the same problem; also had a Pixma MX925 and now a G7050.

Any news from the community...or were you able to get support from Canon?

[Jeev121]

My scanner now works fine...I restarted my Mac and then reconfigured the new printer on the Mac, restarted the Mac once more and then it worked fine. However, for some reason I have had the odd occassion when the scanner is not recognised, so another restart of the Mac seems to cure the problem.

I hope this helps.

[Mixen]

Ok! I will try it again, but so far nothing. I'm in contact with Canon Support on this issue.