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Canon PIXMA G2020 and G1020 printers paper jam error

Xaviers123
Apprentice

Good day. My printers always prompt paper jam even if no paper is jammed in the machine. I bought G1020 for school ND g2020 for our house. I am very disappointed because the two printers simultaneously had that problem. I need them very badly for my work. I had them sent to canon service center in our place and nothing happened.  didn't solve the problem. Is there any way that my printers work again? Please how can I solve this problem.

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