Canon Maxify GS5070

[arvinlindo97]

Hi, I would like to ask why my printer only prints black & magenta.  

I've tried deep cleaning but it still prints black & Magenta only

[michael569gardn]

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@arvinlindo97 wrote:

Hi, I would like to ask why my printer only prints black & magenta.  

I've tried deep cleaning but it still prints black & Magenta only

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Hi there! It sounds like your printer might have clogged printheads or low ink levels in the cyan and yellow cartridges. Here are a few steps you can try:

1. Check Ink Levels: Ensure that the cyan and yellow cartridges are not empty or low on ink.
2. Run a Nozzle Check: This can help identify if any printhead nozzles are clogged.
3. Clean the Printheads: If the nozzle check shows issues, try cleaning the printheads again. Sometimes multiple cleanings are necessary.
4. Replace Cartridges: If cleaning doesn’t help, consider replacing the cyan and yellow cartridges.

If these steps do


Best Regards,
Michael Gardner