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Canon MX922 not printing

allielf4
Apprentice

I have a Canon Pixma 922 and it won't print.  Although if I do a test print using the menu buttons on the printer, the ink prints out.  When I print from my desktop, the page comes out blank.  I've done all the suggested maintenance cleanings but it still won't print.

Help...printer is only 5 months old 😞

14 REPLIES 14

We apologize, however we no longer offer email support for our printers. We'll remove that link right away! In the meantime, our printer technical support is available at 1-800-OK-CANON (1-800-652-2666) Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.

I'm SUPER frustrated that I've been dealing with my Canon MX922 having printing problems for weeks now and I'm just now finding out that others have the same problem!! We've had this printer for maybe 2 years now. It has worked wonderfully for me for the most part. I have occasionally had problems with it only printing 1/3 to 1/2 my page then leaving the rest blank. In the past I was able to uninstall and reinstall the drivers, maybe having to do it twice, but it has always worked after much frustration. This time I have uninstalled and reinstalled 4 different times. I have done the "nozzle print check" and there is NO PROBLEM with its ability to print. I have checked the WPS more times than I can count. Today it absolutely refused to print anything (I received a printer error on my computer with no explanation, and no sounds from my printer) so I once again uninstalled and reinstalled the drivers. It printed my first page, yay! It started printing my second page then stopped and spit out a page with about 1/3 of the print, spit out a blank page and refused to do the rest of my 6 page article. What's up?!?

 

Frustrated customer who will tell all of her friends NOT to buy a Canon printer product.

LeopoldoAT
Apprentice

I have the same problem, Has some one any solution to this problem?

I finally got so frustrated that I bought a new printer and recycled the Canon MX922.  I bought a competitor (a Brother printer) which has been fantastic since it came out of the box.  Good luck!

I was able to print to my Pixma MX922 via WiFi until recently. Now when I print it does everything but put ink on paper. I thought maybe it needed a cleaning or even a deep cleaning. When I run those from the printer itself and then print a nozzle check there is still nothing on the page. The printer gives no errors. It seems the printer thinks everything is fine, but I can’t get even a single dot to print. Please address.

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