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Canon MX892 printer error

TRollins
Apprentice

I suffered the Canon MX892 printer error. I went online and read all the horror stories and tried all the suggested fixes. I finally did what I should have done in the firs place. I called Canon customer support.

 

They said they would send me a new printer head, under warranty which they did and I had it in a couple of days. 

 

When I installed the new print head I then found the printer would not print at all, it just output blank sheets of paper.  I called cust support again.  They had me try a few things through the maintance program non of which worked.  The rep then aid that since it appeared that the "unit" was faulty they would end me a new "unit".  I asked what a unit was and they said they were sending me a new replacement printer.  If they no longer had the MX892 they would send me the next newer model.  I should have it in a few days.  Bottom line - just call their customer support line, it may save time, expense and aggrivation.

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