08-06-2019 02:34 PM
I have an MX 870 that I've used successfully for years. All of a sudden, when I try to scan, I get a "Scan failed" message, no matter which options I choose. I am using a Dell XPS 15 with Windows 10. I checked the Twain folder and nothing is in there except the two Canon folders and that one other file mentioned in other postings.
Any idea how to fix this?
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
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EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
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EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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