04-24-2015 07:00 PM
Help! I've been using my MX870 printer for a few years now with no problems, but just within one day it started showing ghost images/lines above all text, as shown below. I've tried doing ALL the built in maintenance cleaning functions, as well as a manual print head alignment and prior to that, removing the print head for a total cleaning in warm water until all ran clear. I also cleaned the internal clear horizontal timing strip. I'm wondering if I need a new print head?
Details:
Dell XPS 630i
Windows 7 Pro, 64Bit, 8GB RAM
Canon MX870 w 12.08 driver
Suggestions?
Thx,
Jim
04-29-2015 08:40 PM
Since I had zero replies here and needed to take action, I sprung for a new print head. Unfortunately it helped only marginally, and even after further cleaning of everything possible (without disassembling the printer), I still have the same problem. Unless someone has any last minute suggestions, I guess I'll be forced to buy another printer.
Do any of you moderators have any suggestions short of professional repair?
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