06-01-2016 05:50 PM
Ever since we had a power outage, I have been unable to print anything. I always get the above message. I have uninstalled the entire thing and reinstalled... and am still getting the same message.
This is the first Canon printer I have owned... and possibly the last! Yes, I'm frustrated.
Any help at all would be welcome.
01-31-2017 10:40 AM
I seem to have the same problem. My printer satus says ' this printer is performing another operation' I NEED HELP PLEASE. Thank you kindly, Freda
02-05-2018 01:22 PM
I would appreciate a solution to the above situation. This is the last time i will accept a Canon printer (my husband bought).
If there is no interest in helping users, then WHY do you have this forum - just to let people vent?
~ FRUSTRATED ~
02-05-2018 01:33 PM
Welcome to the Canon Community, and thanks for your post!
If you've tried the online troubleshooting on THIS PAGE and you're still having problems, we recommend reaching out to support, as these forums are intended for peer (community) support, rather than official support from Canon USA.
Our US-based support can be reached by calling 1-800-OK-CANON (800-652-2666) weekdays from 10am to 10pm (ET). Support at Canon USA is always free.
03-23-2019 12:51 PM
Since our power was off a couple of hours my computer and my iphone does not connect to my printer
It is a pixma mx490 which i purchased after christmas. It will scan and print directly on the printer.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 22.214.171.124
PowerShot SX420 IS - Version 126.96.36.199
PowerShot 620 HS - Version 188.8.131.52
PowerShot SX720 HS - Version 184.108.40.206
PowerShot G1X Mark III - Version 220.127.116.11
PowerShot G7X Mark II - Version 18.104.22.168
PowerShot G9X Mark II - Version 22.214.171.124
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.