Canon MX432

[jnix88]

When I send a job to the computer it just keeps saying "Loading Preview" and it won't print the job.  What should I do?

Sincerely,

John Nix

[jnix88]

Please respond quickly.

[Danny]

Hi, John!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, contacting our US-based technical support team is the most efficient way to get these issues straightened out. They're standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

[Ramona]

Hi jnix88,

So we can better assist you, please reply with the following information:

1.  What program are you trying to print from?

2.  What operating system is on your computer (version of Windows or Mac OS X)?

3.  Are you able to print from other programs on your computer to the printer successfully?

4.  Is the printer connected wirelessly or via USB cable?

5.  Are there any error codes or messages displaying on the printer itself?

We look forward to hearing from you!