12-04-2013 11:31 AM
Having trouble with my new Canon MX922 not picking up all faxes. Some come through ok, others it doesn't pick up. I have it set for DRPD since my fax line is a double ring on my regular phone line. My old Canon MX850 had no trouble with this same set up. Any ideas? Thanks.
12-23-2013 04:03 PM
Hello.
Since this issue only occurs with some faxes, additional troubleshooting will have to be done.
Please visit the following link below to contact our support group for additional assistance with this matter.
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.