12-11-2017 05:22 PM
Hello!
I have a problem with my printer - it was printing very off the page, so I did the Print Head Alignment and it fixed it, but the color went tottally pale for no reason - magenta is not printing, but I think that yellow is a bit off too,
Tried cleaning and adv. cleaning couple times, restarting printer, updating drivers, cleaning myself, nothing seems to work - it has lots of ink left and I know it's capable of printing in color because before alignment I had no problem with that.
My operating system is Windows 10, the printer is Canon MP230 with original ink inside.
What should I do?
Thanks for the help 🙂
02-07-2018 10:18 AM
Hello.
Make sure that the bright orange tape has been removed from the bottom of the color cartridge. Then try performing 1-2 cleanings to see if this helps. If the issue persists, the color cartridge should be replaced.
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