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Canon MP Navigator stopped working.

bcb
Apprentice

Canon MP Navigator stopped working.  twain_32 folder contains only wiatwain.ds and CNQ4507.  No PIXMA MX870 were present.  Please advise.

4 REPLIES 4

Tiffany
Moderator
Moderator

Hi bcb!

So that the Community can help you better, we will need to know exactly what operating system you're using. Any other details you'd like to give will also help the Community better understand your issue. Thanks and have a great day!

Windows SP

bcb
Apprentice

My mistake.  I have Windows 7 not SP.

Julius
Rising Star

Hi bcb,

 

Please try downloading the updated MP Navigator from the following website: 


http://usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx870#Driver...

 

If the error remains afterward, or there is any difficulty with the procedure, please visit the link below for further assistance.  Thanks so much! 

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