This is really frustrating me.
Originally, i had purchased a PIXMA MG2100 All-In One printer and it worked fine. One day, however, the scanner stops working. Next the printer won't connect at all, and after some e-mails with customer support they send me a PIXMA MG2200 to replace the other, which had some problem needing factory repair.
After uninstalling and re-installing the new one, everything seems fine until i see that the scanner still won't work. I've tried it on my desktop and laptop, but it gives me the same error that says it's warming up, stops, then there's a connection problem, the scanner might be off or busy, USB connection error, please turn off and try again and scanner will shut off...yadda yadda yadda.
I've tried re-intsalling the drivers, checking for error codes on the printer screen, buying a new USB cable, changing the nearly-empty ink cartriges to new ones -- nothing works. I'm tempted to just throw the thing away and getting a different brand. I really need the scanner for what i do.
Does anyone have any solutions to make the stupid thing work? I don't understand why it won't. My last hope is buying another USB because the first one i used ended up being bust. The second one worked but only for the printer. It's not old, i got it with the printer last time, but it failed to solve the connection problem.
I use Windows 7 x64 btw. Windows XP on the desktop.
