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Canon MG 2455 Scanner doesn't work

charop
Apprentice

My printer/scanner is brand new and connected via cable to my PC.

 

Operating system Windows 10

 

When trying to scan documents I get an error message 3, 202,19 and cannot proceed. If I restart my pc scanner usually works but I have to do this all the time. I also updated my drivers and tried using another USB terminal but problem remains.

 

Please tell me how to solve this problem

 

Thank you

 

Andreas

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