09-15-2016 12:57 PM
Hello we have an ImageRunner c5180 at the office that has been having issues with scanning. We typically use the "Send" function to scan and send documents to our computers but as of late, it hasn't been functioning properly. I was wondering if upgrading to windows 10 has made it so that the computers are unable to communicate with the printer, which is rather old. If you have any suggestions on how to make the scanner function work, please let me know!
09-15-2016 01:08 PM
Hi ravorg!
Thanks for posting in the Canon Forums!
Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.