01-12-2017 08:10 PM
I'm using Canon Image Garden 3.2.0 Im upgrading to a new computer. Can I transfer my works to a new computer? I'd really like to save the works I've started.
Thanks
Solved! Go to Solution.
01-16-2017 07:13 AM
Hi huskerford05,
Unfortunately, items in Image Garden on one computer cannot be tranferred to a different computer.
01-12-2017 08:22 PM
Hi, huskerford05!
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know the printer model you have and which operating system (Windows Vista/7/8 or Mac OS 10.X) you are using.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks!
01-12-2017 08:41 PM
I'm on Windows 8. My new computer is Windows 10.
01-16-2017 07:13 AM
Hi huskerford05,
Unfortunately, items in Image Garden on one computer cannot be tranferred to a different computer.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.