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Canon G3200 Black Ink every other line faulty wide strip instead of black

hwitche
Apprentice

New York, 4/2/2022 14:21

Hi,

after printing several pages with a white type face on a black background, my Canon G3200 printer prints now every other line faulty black line as in these 2 examples:

20220402_1400_CANON_PIXMA_G3000.jpg20220402_1359_CANON_PIXMA_G3000_.jpg

 

I did at least 10 deep cleanings and even manually cleanings of both printheads BK and C and resets but everything of no avail.

Thank you for some suggestions to get it resolved.

all the best

Ha

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

I recommend to have this issue looked at by our support team. Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat/ask a question box that appears, ask the chat bot to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.

We look forward to hearing from you

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