05-05-2024 03:43 PM
Hello all, I purchased this printer 2 months ago on Amazon. It had been working fine up until recently, where now it does not turn on. I've made sure all of the cords are plugged in, moving to different outlets, etc. It just does not turn on. I have also tried holding the power button down for more than 15 seconds in case the button or something was broken. Is there any saving this printer without buying even more junk that will break within 2 months of purchase?
05-05-2024 04:01 PM
Greetings,
The printer has a 1 yr warranty from Canon. I'm sure they can help with troubleshooting and if warranted a replacement.
Register your device here, and provide proof of purchase. You'll be able to call Canon and work on getting your device replaced.
~Rick
Bay Area - CA
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