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Cannon TR7020 paper tray won't close

rudymarmaro
Apprentice

I can't seem to get the paper tray to close.  It is a brand new printer, I may have actually opened the tray about four times, and now it won't go back. It appears something is keeping it from seating back in all the way, and I can't seem to find out why. 

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

Since the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

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