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Cannon MX922 support code 1403

paparver
Apprentice

Tried removing printer head procedure to reset following Cannon instructions but it failed to reset head. Still getting support code 1403 and locked up. Printer worked flawlessly one day. Next use get 1403.  Is their something else to unlock support code 1403

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi paparver,

Because reseating the printhead did not clear the 1403 error, your PIXMA MX922 would require service.  If your PIXMA MX922 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

If your PIXMA MX922 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.



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