07-16-2020 12:16 AM
I am using a MAC to print on my brand new G4210. When I print from Adobe or Preview my colors do not match up. Either my gold comes out really yellow when I print it with the seeting for plain paper or my black comes out gray when I put my settings for photo paper. I use the same paper every time but nothing works for me. Please assist because I am very frustrated that I will not be able to print my business products correctly.
07-16-2020 01:11 PM
Hello.
Check to make sure that the "Paper Type" setting matches what you are printing on as best as possible. This setting can be found in the print menu.
If the issue persists, try printing your image from the Easy-PhotoPrint Editor program to see if the results improve. Visit THIS LINK to download the program for Mac OSX.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
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