03-29-2024 09:05 AM - last edited on 03-29-2024 09:09 AM by Danny
I left a plate of pie and ice cream on top of the printer accidentally. (Got distracted and forget it) It melted and slopped over the plate into the printer under the glass. Can it be taken somewhere for repair or is it toast? Thanks.
03-29-2024 09:08 AM
Thanks for joining the conversation, KJD!
So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
03-29-2024 11:01 AM - edited 03-29-2024 11:14 AM
Greetings,
Ice cream and filling sugary goodness. Depends on the amount and extent of food items that made it in. Sticky gooey liquid is not usually good. Pictures are helpful, so please share if possible. We'll need to know the model too as Danny requested. Also consider a cover from Amazon. They are inexpensive and protect against dust.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.