Can't see Canon MX410 printer in network places

[s660117]

Hi,

I have a Canon MX410 series printer that is cabled to a desktop PC running Windows 7 and is shared by three laptops, two or which are also running Windows 7 and one of which is running Windows 8.1.

At some point, the printer and its attended functions (fax, etc) stopped showing up in Network Places. I also run Collobos Presto on the desktop, but my Ipads can no longer see the printer.

I deleted the printer and all Canon software from all machings and then tried reinstalling the printer on all each using the MX410 CD. I chose a full install for the desktop and a custom install - installing only the drivers - for each of the laptops, but to no evail.

This used to work in the past and I'm uncertain what changed.

Thanks,

s660117

[Patrick]

Hi s660117,

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.