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Can't see Canon MX410 printer in network places



I have a Canon MX410 series printer that is cabled to a desktop PC running Windows 7 and is shared by three laptops, two or which are also running Windows 7 and one of which is running Windows 8.1.

At some point, the printer and its attended functions (fax, etc) stopped showing up in Network Places. I also run Collobos Presto on the desktop, but my Ipads can no longer see the printer.

I deleted the printer and all Canon software from all machings and then tried reinstalling the printer on all each using the MX410 CD. I chose a full install for the desktop and a custom install - installing only the drivers - for each of the laptops, but to no evail.

This used to work in the past and I'm uncertain what changed.




Product Expert
Product Expert

Hi s660117,


It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.

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