Can't get my Canon PIXMA G7020 printer to scan legal size documents.

[stuart253]

Hello,

Just purchase the PIXMA G7020 printer. Having an issue with it scanning legal size documents.

It scans the document but truncates it as a letter size document.

Is there any way to setup the scan process so I have a legal-size document?

Thanks in Advance.

Stu

[Britteny]

Hi Stu, thanks for joining the conversation! 

Check out this link HERE in the G7020 manual on how to register the Legal paper size and media type on your printer. If this is a time-sensitive matter, click HERE search our knowledge base or register your Canon gear HERE to access additional support options.

Thanks and have a great day!

[stuart253 · Accepted solution]

Britteny,

Takes for your response. My issue was basically a user error.