06-05-2022 11:15 AM
My printer, along with many others by the looks of this forum, is stuck in a reboot loop. It appears Canon has released a firmware update which must be installed manually while not connected to the internet. But it requires a USB cable. Can the driver be installed using a USB Flash Drive? Can I download the driver to a Flash Drive and install it directly by plugging the drive directly into the printer?
06-05-2022 11:30 AM
If it's not possible, will Canon reimburse USB-B cable purchase since the USB cable wasn't included with the printer
06-05-2022 12:15 PM - edited 06-05-2022 12:26 PM
Greetings,
Yes. Has to be done via USB cable. Since a USB cable is consider an accessory, its not a reimburseable item. Same way a USB stick is considered an accessory.
Hopefully something like this won't present too much hardship:
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
06-13-2022 07:27 PM
Found this on the support pages:
Method 3: If available, connect the affected printer using the Access Point Mode (also known as Wireless Direct).
So I set up my printer using Access Point Mode Wireless Direct to my Mac. The printer is now showing Idle, default and green so I know it's hooked up.
Now, how do I update the drivers? When I run the utility it says, "Printer Not Found". Any ideas?
06-13-2022 08:31 PM
Greetings,
FW should not be upgraded using wireless. If there is any interruption in the connection, you printer could be bricked. Use a cable.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.