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Brand new Pixma Mx922 printer not printing colors right - should I return it?

pigrabbit
Apprentice

Hi everyone!

 

So i just bought this printer yesterday and i tested it out - and the colors are not quite right. Everything was placed correctly, but when i print some of the colors are off. Dark browns come out looking light orange-tan and overall colors seem lighter.

 

I'm not very tech savvy so i dont know what to do. I've read articles on calibrating the printer but i dont rly want to spend more money on hardware for it. IS there are a way to fix this?

 

I tested another printer at work and it prints just fine. On my monitor, the colors are displayed correctly. But when i print, its not quite right. I've never had this problem before. Oh, and im printing from Adobe Photoshop and im letting it do the color management.

 

Help? Tips? Suggestions?

 

Thanks everyone!

1 REPLY 1

Danny
Moderator
Moderator

Hi, pigrabbit!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!

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