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Blinking cursor

ghinfla
Apprentice

My cursor blinks in MS Word. When I set another printer as the default printer, the Blinking ceases. As soon as I revert to the Pixma MX 410, it continues Blinking and messes up my typing. Running Win 7 Home Pro 64 bit.

1 ACCEPTED SOLUTION

Computer is up to date - not the problem. I did go to a MS forum where the suggestion was to right click on the printer in the control panel and run troubleshoot ( I had already run the Canon troubleshoot). SURPRISINGLY, it fixed it as seems to have been a problem with the spooler interface. First time ever I've has a MS troubleshoot work but first time for everything.

 

Thanks for the effort.

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3 REPLIES 3

Devin
Enthusiast

Hi ghinfla!

 

I have seen this occur before with other customers.  The solution is to check your Microsoft Update for any updates that are available. Microsoft has released an update that corrects this.  Please check your Windows and Microsoft Updates, run them, reboot, and you should no longer have this issue.

 

I hope this helps you!

Computer is up to date - not the problem. I did go to a MS forum where the suggestion was to right click on the printer in the control panel and run troubleshoot ( I had already run the Canon troubleshoot). SURPRISINGLY, it fixed it as seems to have been a problem with the spooler interface. First time ever I've has a MS troubleshoot work but first time for everything.

 

Thanks for the effort.

Justitia
Apprentice

I have Win7 64 bit fully updated.

 

I had the same problem as well ( as of 12/18/2014). The issue for me was that there are two versions of Canon wireless drivers that get downloaded, one designated as WS.

 

I always assumed WS meant wireless but when I called Canon tech support --they said they had no idea what it was -- that it had to be something doing with Microsoft and I should default onto the regular Canon Driver.

 

So I did and deleted the WS version.

 

The blinking cursor problem started not too long after that. (I don't use Word that often. so I don't know when.)  After ignoring it - though documents still printed out fine wirelessly -- it became annoying.

 

I discoverd that if I changed the default printer to another brand the whirling cursor stopped.

 

I had deleted the WS version of the Canon driver already. So I went on Canon's website downloaed the drivers again, signfying I wanted wireless. Both versions of the driver were loaded and I defaulted the printer to the WS version.

 

Whirling stopped - problem solved.

 

Clearly this is not a Microsoft driver, it is a Canon driver. And obviously it is there to resolve a conflict between Canon and MS OS. It is also clear Canon tech support doesn't know its own product line.

 

You can see people complaining about this problem all over the web.

 

But hopefully if you follow what I did and everything is the same, hopefully your problem will be solved.

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