11-27-2023 03:46 PM
Hi! I've had this issue on and off for a while now, but the last few days it's been really bad.
I've added a picture of the type of problem I'm having. I'm getting black streaks on all prints (but not on nozzle checks etc). It usually happens at the top of the page then the rest prints perfectly. Any ideas as to what could be causing this?
I've tried all the maintenance options and manually cleaned the print head, but no change to the issue. Any help would be greatly appreciated!
11-28-2023 12:37 AM
The solution to this problem can be found in the following link
Canon : PIXMA Manuals : iP8700 series : Paper Is Smudged/Printed Surface Is Scratched
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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