Black bar down the BACK of sheet

[Man_Zuf]

Hi,

can someone explain why a Canon IP5200 smears a fat (about 6 mm) black fading bar down the BACK (!!) of the sheet?

This shows up every time the printer has been pausing for > 1/2 hour or so, after 4 or 5 printed pages this mysterious ink reservoir appears to be exhausted, the sheets thereafter are clean - until after the next pause.

See photo below.

TIA

Manfred

[Caemene]

Hi Man_Zuf,

With the image and information provided it appears that the printer's issue may be resolved by a bottom plate cleaning. This can be done from your computer. Click on the link below that supports your computer's operating system for additional information.

Bottom Plate Cleaning - Mac

Bottom Plate Cleaning - Windows

[Man_Zuf]

Hi Caemene,

Thanks a lot for your quick reply.

I'm afraid that Bottom Plate Cleaning will achieve nothing more than printing 4 or 5 pages, as described in my OP, and that the bar will reappear next time, but I'll give it  a try anyhow and report back.

[Man_Zuf]

As expected, Bottom Plate Cleaning does not help. Anybody having any other proposal?